Terms of service

Terms & Conditions

Welcome to Mochi Paws Co. By accessing our website or purchasing from us, you agree to the following Terms & Conditions. Please read them carefully.

General

Mochi Paws Co. reserves the right to update or change these Terms & Conditions at any time without prior notice. Continued use of the site after changes constitutes acceptance of those changes.

Products & Descriptions

All products are handmade. Colors, shapes, and designs may vary slightly from photos shown on our website. We do our best to accurately describe each product, but we do not guarantee that all descriptions are error-free.

Pricing

All prices are listed in USD. Prices are subject to change without notice. We reserve the right to correct pricing errors at any time.

Orders & Payment

Full payment is required at the time of purchase. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or incorrect pricing.

Shipping

Processing times are listed on the website and may vary during launches, sales, or holidays. Mochi Paws Co. is not responsible for shipping delays caused by the carrier.

Once a package is marked as delivered by the carrier, responsibility transfers to the customer.

Refunds & Returns

Please refer to our Refund Policy for detailed information. Due to the nature of our products, all sales are final unless an item arrives damaged or incorrect.

Product Use & Safety

Our products are for external use only. Mochi Paws Co. is not responsible for adverse reactions. Please review ingredient lists carefully and discontinue use if irritation occurs. Perform a patch test when using new products.

Intellectual Property

All content on this site, including logos, artwork, product names, images, and text, is the property of Mochi Paws Co. and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Mochi Paws Co. shall not be liable for any damages arising from the use or misuse of our products or website.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the United States.

Contact Information

For questions regarding these Terms & Conditions, please contact us at:
📧 officialmochipawsco@gmail.com